Rockville BMW Repair

5

I am giving these guys a 5 star rating just based on the fact that the owner of the company has tried to contact the people that have given them a bad review on google reviews. Looks to me like the bad reviews have come from people that are simply shills for competitors. It's a pathetic world out there but it's great to see an owner that knows how to deal with it! Keep up the great work. By the way, I found these reviews because of your youtube videos. I was specifically interested in the X3 sunroof issue video. After watching that video I googled your company name to see where you are located.

Thank you for your support, we are not sure if those reviews are from competitors. We make every effort to ensure a positive experience for all of our clients. Alas sometimes we make mistakes and try to correct them whenever we can.

- BMW Excluservice
5

Great customer service. Definitely use BMW Excluservice Very professional staff focused on providing great work and customer service at a reasonable price.Reply: Thank you for your kind words we are happy that you are happy!

5

The shop has it all!. They are very professional and do excellent work thru kept me update with repairs to my carReply: Thank you for your kind words we are happy that you are happy!

5

Outstanding. Top notch service and mechanicsReply: Thank you for your kind words, we appreciate your business!

5

Great service, great staff. Thank you!

Thank you for your kind words, we are very happy that you are happy with your experience at BMW Excluservice.

- BMW Excluservice
5

Stéphane is one of those guys who will NOT over charge you simply because you own a BMW. Unlike any BMW dealers his price is very affordable, don't get me wrong if you're looking for cheap you will get what you paid for. They're very honest about their prices and they will gladly to educate you about whatever problems that you might have in a way that you will easily understand. I can say his team is the best in town.I used to live close by unfortunately I have moved but if I ever in the area I will definitely go to his shop.

Thank you for your kind words, we are happy that you are happy!

- BMW Excluservice
5

The best. WOWOWOWOW. Best Service Experience EVER! I have a 2006 M5 that two dealerships claimed needed $16K to replace all of the catalytic converters! You have all of my business now and in the future, my friends and family, too! I have owned BMW's for 20 years...best quality service I have ever received.Reply: Thank you very much for your kind words, we are happy that you are happy.

5

Very knowledgeable. Reliable, friendly and knowledgableReply: Thank you very much for your kind words, we are happy that you are happy.

5

Great care and service. Great Customer service and quality of work!Reply: Thank you very much for your kind words, we are happy that you are happy.

5

That was fantastic experience getting my car engine upgrade here. Dinan Stage 2 Performance Engine Software/Boost Upgrade for BMW X6 xDrive35i N4 Engines - this is the service that was performed. This team has done an excellent job, starting from the scheduling - moving appointment to a convenient time frame. Communication was very good. They immediately went through many points inspection and identified some existing problems as well as recommendations for the future fixes. The prices are reasonable, the parts are the best on the market or OEM. All personnel are well trained and are real professionals. That was excellent experience for my car and for me too. I will definitely come back here in the future. Happy cars and happy owners are always coming back.

Thank you for your kind words. We are happy that you were satisfied with your experience with us.

- BMW Excluservice
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