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Rockville European Auto Repair

5

I’m happy with taking my BMW to BMW Excluservice. I believe they offer better service then the dealer. I like that they explain clearly what you need and don’t need to get done to your car. I like their honestly and fair pricing. BMW 535i xDrive.

Thank you for your kind words and for taking the time to share your experience with us. We look forward to assisting you with your future service needs.

- Excluservice
5

Always helpful... always take the time to be sure I fully understand the recommended repairs and when there's a choice, the potential consequences of action and inaction. Great service. Thank you!

Thank you for taking the time to share your experience. We look forward to assisting you with your future service needs.

- Excluservice
5

I have always experienced the best service with BMW Excluservice and can highly recommend them. They have a very experienced team of technicians and a friendly, efficient service. They have been taken care of two BMWs over the last 10 years and always did an excellent job. BMW saved us money and keep our cars running.

Thank you for taking the time to share your experience with us. I know we’ve been servicing your cars for many years now and look forward to assisting you in the future.

- Excluservice
5

Eric did a great job keeping me up to date on the shop and providing good advice. I have decided to keep my 2007 328i Sport Coupe, so Excluservice will support me in making this happen.

Thank you William, I am glad you had a good experience with Eric and we loo forward to helping you keep your BMW safe and reliable for many years to come.

- Excluservice
5

I own two older BMWs (1999 and 2006) I have been taking both cars to BMW Excluservice for any repairs needed. I find them to be comprehensive and thorough in their repairs. They are honest and I am very comfortable having them service my vehicles.

Thank you Bob! We are happy to have been serving you for many years now. We look forward to a good working relationship to keep your BMWs safe and reliable!

- Excluservice
5

Just took my vehicle here for the first time. These guys know Beemers and my car is driving like new after a fix-up by Excluservice. Communication was great and they even put up with extra hoops my insurance company made them jump through. I’m very happy.

Thank you Lynne. It was our pleasure to work with you and your insurance company. Our goal is to try to make the experience as painless as possible and we want to be your advocate in representing you with the insurance company. We look forward to continuing to assist you with your BMW service needs!

- Excluservice
5

Stephane and his team are great. I went in for an oil change and while the vehicle was up on the lift they asked me to come into the service area to show me an issue, which was clear and needed to be addressed. I loved the fact they brought me into the service area to show me vs telling me blindly! Also the service area was extremely clean and well maintained. The new waiting area is nice and comfortable. Thank you!

Thank you Rodd! We are happy that you are happy with your experience with Excluservice. We have always felt that anywhere your car can go you can go. We strongly feel that communication and transparency are vital to our success! We look forward to assisting you with your BMW service needs.

- Excluservice
5

I don’t usually do reviews; however I felt BMW Excluservice deserves public recognition for their continued professionalism and outstanding work. They offered me an Uber to work; which was awesome! And, also offered me a loaner car for the weekend. They are also very honest! Last year or maybe year before last, I was told by a local BMW dealer that my entire fuel system (tank included) need to be replaced. Another mechanic referred me to BMW Excluservice and I saved over $7000 yes $7000 because my fuel tank didn’t need replacement. Hope this helps anyone who is looking for honest, professional and competent service for their car.

Wow! Thank you so much for your kind words. We really appreciate it. I will share this with our team at our weekly meeting tomorrow. If in the future we stub our toe by making a mistake please do not hesitate to reach out to us. Thank you again for your support!

- Excluservice
5

I brought my BMW in for routine maintenance for the first time, and was greatly impressed with the staff's expertise, professionalism, and communication level. Excellent experience across the board.

Thank you so much for your feedback. If there’s anything we can do to improve your experience please do not hesitate to let us know.

- Excluservice
5

Thank you for rating your experience with Excluservice. We appreciate your business.

- Excluservice
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