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Rockville European Auto Repair

5

I've been bringing my X3 to Excluservice for a few years. The service is great, loaner car available, and my car always drives better after a visit there.

Janette, thanks for the five star rating! Thanks for trusting us to work on your X3. We're glad to hear you have been happy with the service, and look forward to serving you in the future! - Excluservice

- Excluservice
5

Great service the guys were very accommodating and wanted to make sure my car was taken care of so they let one of their most experienced mechanics look over my car. I recently bought a 2001 515i Wagon and these guys went above and beyond to make sure my needs were met. Their communication is phenomenal and their method of sharing progress and quotations online is very much appreciated. Definitely going to be coming back for any more of my car needs.

5

The guys at Excluservice are incredibly knowledgeable and provide high quality services for a great value. I have 30yr old BMW and I felt most comfortable bringing it here. If you have an E30, Jim knows them inside and out & I'd look no further!

5

Great work at a reasonable price. My go to service center for my BMW!

Thank you for your review of your experience with us. If there is anything we can improve on, please let us know.

- Excluservice
5

Going to Exclusive for my BMW repair was a incredibly (dare I say?) enjoyable experience! From start to finish they were there for me every step of the way! They got me in right away, did a through inspection and estimate of what was necessary to fix and what could wait, then repaired what was needed in record time at a fair and reasonable price - and did it in a safe, masked, super clean environment. Then when I picked up the car I brought in my daughter’s old BMW and they cautioned me that it would be too expensive to repair and recommended that we trade it for another car! (I was very grateful for their clear explanation to my daughter too when she clearly had other ideas). After that my trust grew (so we stayed) and I asked them to fix the dent in my car - and they promptly repaired that in record time and at a very reasonable price. All in all I couldn’t be more pleased with their service, kindness, promptness, and integrity throughout what is usually a very stressful process for me. Thank thank you to the entire team and most especially to Stephane! You guys are the best!

5

This was my first repair with Excluservice and I was very impressed with the professionalism. All of my questions were answered and my car is running great. This was a good experience.

5

During covid-19 I am so grateful to the attention and care to safety down to the detail of having a separate cup for used pens to disinfect. I have elderly folks I am in contact with so these simple but meaningful measure are so appreciated.

5

Took my car in at short notice, collected and returned to my home address. Called me up with advice on findings and what needed to be done. Good communication. Highly recommended.

5

I brought my vehicle in for an oil change. They had one additional recommendation to be done for a cracked part, which they sent me a picture of. Their system to review and approve recommended work was very user friendly. I was very happy with the communication on their end.

5

Great professional service. They kept me updated during the whole process. Nothing hidden very honest and explained to me what needed to be fixed. My 2012 Bmw 750 had a class action lawsuit that I didn’t know about and they informed me right away. By far the best experience I’ve had at an repair shop.

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