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Rockville European Auto Repair

5

Replaced rear trailing arm bushings with upgraded polyurethane ones and flushed the power steering fluid. The car feels great now. Thanks Stephane and Isaac for the excellent service!

Thank you for the trust, Joe! It is our pleasure to have replaced your rear trailing arm bushings with upgraded polyurethane ones, as well as flush your power steering fluid. Happy to hear your car is running great, we hope to work with you again in the future 😊

- Excluservice
4

Hi, Gary! We appreciate the feedback, if there is anything we can do to make your experience even better next time, please don't hesitate to reach out and let us know; (301) 756-5430 😊 Thank you!

- Excluservice
5

Read the reviews before deciding to take my car there and the service and attentiveness definitely lines up with the good reviews! I was assisted by Isaac and he was great with me and the service provided every step of the way. I’m big on details and the text messages and follow-ups about my vehicle and my options (with no pressure) was great. Had bad experiences with BMW dealerships since moving here a little over a year ago so wasn’t expecting too much but the service and experience exceeded my expectations. As long as I’m living in the DMV area I’ll be making this my go to shop. Thanks Isaac and team!

Hello, Torrance! We are so happy to hear about your positive experience with our shop and Isaac! We were happy to provide you with text message updates and follow-ups! Thank you so much for the trust, and we look forward to working with you in the future!

- Excluservice
5

Thank you for the review, Jose!

- Excluservice
5

I took my Mercedes Sprinter Van there for the first time after reading everyone else's reviews. Perfect experience for me. Attractive pricing. Very capable, friendly and thoughtful staff. Locked up the van in their garage overnight after I told them there were some valuables inside. They even washed the Sprinter when they were finished, too! (it ain't easy to wash those vans). A very well run business that wants to earn your business the right way. Impressive operation. Thanks guys! Eric Murtagh

5

I’ve been bringing my BMW’s to Stephane/Excluservice for more than 20 years. They are honest, knowledgeable and reliable. You won’t find a better BMW service team than Excluservice!!

5

Very thorough inspection with clear visuals that really help track the status of your car. Excellent service and communication

Thank you for your kind words. We are happy that you are happy!

- Excluservice
5

I have used Excluservice a few times now and I've only had positive experiences. They share photos and videos of the various parts on your car where they recommend work to be done. They do not pressure you to accept any of their recommendations but they conveniently rank the importance of each job so you can make your own decision. During COVID they even pick-up and drop-off your car at your house which just makes their service even more special.

5

Very accommodating and professional. Also very transparent and willing to work with me In prioritizing the work that had to be done versus nice to get done, but not critical.

Thank you so much for the feedback, Walt. We understand the importance of being transparent when it comes to work needed and working with our customers. We look forward to seeing you again in the future.

- Excluservice
4

Isaac is amazing! Very accommodating and easy to work with. Our experience with Excluservice is that they are honest and perform great work. We are very happy!

Thank you for your kind words, we are happy that you are happy!

- Excluservice
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