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Rockville European Auto Repair

5

Thank you for providing such an amazing customer service experience from start to finish. I am highly impressed with the superior BMW knowledge and attention to every detail. Price was extremely fair for Dinan Upgrades and the Excluservice team had us rolling on the road before the time frame originally promised. Professional, honest and fair.... I will be back again and again!

5

Have been using Excluservice for the last 3 years and never had any complaints. Exceptional service and professional staff

Thank you for rating your experience with us.

- Excluservice
5

I’m still fairly new to the area and was taking the car to Rockview BMW. They called me, sent a text and email that they conducted a “remote key read”. Which swiped to over 1G worth of service. However, I had not driven the car more than 20 miles in the past 6 months and tried to question all the service needed. They would not budge, insisting that all the “calendar” services needed to be completed. A family friend introduced me to Stephane of Excluservice. They picked up the car and did an inspection of those items recommended and saved me over 500.00 dollars. And delivered the car back home. Amazing. My car has found a new home!

Hi Edward! Thank you for leaving a 5 star review! We are glad we could help you care for your BMW! We're glad we could save you money and get your vehicle back on the road. We look forward to serving you again! -Excluservice

- Excluservice
5

Fantastic and professional service—been going to Isaac and the crew for several years and have always been satisfied with their meticulous approach to their craft, excellent customer service, and general great atmosphere. I will continue to have all of my vehicles serviced by them.

Hi Jeremy! Thanks for your 5 star review! We are glad we could give you excellent customer service and a great atmosphere. We appreciate your trust all these years and look forward to serving you in the future! :) -Excluservice

- Excluservice
5

Outstanding customer service. Had great experience at Excluservice. Stephone provided exceptional support and answered all of my concerns in repairing my 2000 540i. Very pleased with the quality of work. Highly recommended.

Hello Mike, thank you for your 5 star review. We are glad we could give you a great experience and make it easy to care for your 2000 BMW 540i. We appreciate you trusting us with your vehicle and we hope to see you again! :) -Excluservice

- Excluservice
5

My brake light had gotten bad and I called in here and goodness the approach to my problem was taken personally. I was amazed by the empathy. He asked me to come over so he could actually check what problem really was,after checking he put in a new brake light bulp and like in a dream I didn't have to pay for all that services. Thank you so much!

Hi Bright! We appreciate your 5 star review :) We're glad we could help you take care of your brake light and keep you on the road! We look forward to serving you in the future! :) - Excluservice

- Excluservice
5

Very happy with work performed. Have been going here on and off for 15 years. Excellent service. Always very responsive and professional. Provided a nice, clean (sanitized) loaner vehicle too! Thank you, Excluservice!

Hi Drew! Thanks SO much for the 5 star review! We appreciate you trusting us the past 15 years :) Thank you for your loyalty and we look forward to serving you in the future! -Excluservice

- Excluservice
5

The folks at BMW Excluservice did a great job of taking care of my daughter's 330Ci convertible. I wanted to make sure the car was up to snuff before she drove it 12 hours from home. Excluservice diagnosed the few things it needed and took care of them. When I had a question about an item, they took the car back in the shop and double checked it for me for free. Very pleased with their work!

Hi Paul, thank you so much for the 5 star review! We are glad we could help you care for your daughter's 330Ci! We appreciate you trusting us with it and we hope her trip went well! We are happy to give you great service and we hope to serve you again! :) -Excluservice

- Excluservice
5

I've been bringing my X3 to Excluservice for a few years. The service is great, loaner car available, and my car always drives better after a visit there.

Janette, thanks for the five star rating! Thanks for trusting us to work on your X3. We're glad to hear you have been happy with the service, and look forward to serving you in the future! - Excluservice

- Excluservice
5

Great service the guys were very accommodating and wanted to make sure my car was taken care of so they let one of their most experienced mechanics look over my car. I recently bought a 2001 515i Wagon and these guys went above and beyond to make sure my needs were met. Their communication is phenomenal and their method of sharing progress and quotations online is very much appreciated. Definitely going to be coming back for any more of my car needs.

Denny, thanks so much for the 5 star rating and the great review. We are so pleased to hear you were happy with the service and work on your 2001 51 5i Wagon! Thanks for trusting us with your vehicle and we look forward to serving you in the future! -Excluservice

- Excluservice
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