Going to Exclusive for my BMW repair was a incredibly (dare I say?) enjoyable experience! From start to finish they were there for me every step of the way! They got me in right away, did a through inspection and estimate of what was necessary to fix and what could wait, then repaired what was needed in record time at a fair and reasonable price - and did it in a safe, masked, super clean environment. Then when I picked up the car I brought in my daughter’s old BMW and they cautioned me that it would be too expensive to repair and recommended that we trade it for another car! (I was very grateful for their clear explanation to my daughter too when she clearly had other ideas). After that my trust grew (so we stayed) and I asked them to fix the dent in my car - and they promptly repaired that in record time and at a very reasonable price. All in all I couldn’t be more pleased with their service, kindness, promptness, and integrity throughout what is usually a very stressful process for me. Thank thank you to the entire team and most especially to Stephane! You guys are the best!