I met the manager, Stephané at a networking meeting over a year ago. I decided to try Exclusurvice for a second opinion. They were much better than the other place I was considering. They pointed out that several of the things recommended by the other shop were not necessary. And I have been using them ever since. Not only am I satisfied with the work, but the service is so thoughtful; they are always happy to send me home with a loner car, or even come and pick up and deliver my car, making it very convenient for me. Very thoughtful. Great work!!