Rockville European Auto Repair

I met the manager, Stephané at a networking meeting over a year ago. I decided to try Exclusurvice for a second opinion. They were much better than the other place I was considering. They pointed out that several of the things recommended by the other shop were not necessary. And I have been using them ever since. Not only am I satisfied with the work, but the service is so thoughtful; they are always happy to send me home with a loner car, or even come and pick up and deliver my car, making it very convenient for me. Very thoughtful. Great work!!

Thank you for providing such an amazing customer service experience from start to finish. I am highly impressed with the superior BMW knowledge and attention to every detail. Price was extremely fair for Dinan Upgrades and the Excluservice team had us rolling on the road before the time frame originally promised. Professional, honest and fair.... I will be back again and again!

Have been using Excluservice for the last 3 years and never had any complaints. Exceptional service and professional staff

I’m still fairly new to the area and was taking the car to Rockview BMW. They called me, sent a text and email that they conducted a “remote key read”. Which swiped to over 1G worth of service. However, I had not driven the car more than 20 miles in the past 6 months and tried to question all the service needed. They would not budge, insisting that all the “calendar” services needed to be completed. A family friend introduced me to Stephane of Excluservice. They picked up the car and did an inspection of those items recommended and saved me over 500.00 dollars. And delivered the car back home. Amazing. My car has found a new home!

Fantastic and professional service—been going to Isaac and the crew for several years and have always been satisfied with their meticulous approach to their craft, excellent customer service, and general great atmosphere. I will continue to have all of my vehicles serviced by them.

Outstanding customer service. Had great experience at Excluservice. Stephone provided exceptional support and answered all of my concerns in repairing my 2000 540i. Very pleased with the quality of work. Highly recommended.

My brake light had gotten bad and I called in here and goodness the approach to my problem was taken personally. I was amazed by the empathy. He asked me to come over so he could actually check what problem really was,after checking he put in a new brake light bulp and like in a dream I didn't have to pay for all that services. Thank you so much!

Very happy with work performed. Have been going here on and off for 15 years. Excellent service. Always very responsive and professional. Provided a nice, clean (sanitized) loaner vehicle too! Thank you, Excluservice!

The folks at BMW Excluservice did a great job of taking care of my daughter's 330Ci convertible. I wanted to make sure the car was up to snuff before she drove it 12 hours from home. Excluservice diagnosed the few things it needed and took care of them. When I had a question about an item, they took the car back in the shop and double checked it for me for free. Very pleased with their work!