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Rockville European Auto Repair

5

Great experience. Isaac was easygoing and helpful. I like how I didn't feel pressured with "upselling" tactics like you get at a dealer. They notified me on what they thought my car needed and I chose which services I wanted and wasn't hassled about denying the one's I didn't. Mechanics did a great job. I will definitely consider calling them for any other services I can't do/ am too lazy to do on my own!

Thank you for your kind words. We look forward to assisting you with your future service needs.

- Excluservice
5

Took my 128 here a few weeks back and realized I have not reviewed Excluservice before. In the world of auto repair they are a breath of fresh air. Honest high quality work at fair price. It’s not cheap but maintaining BMWs are not cheap. They balance quality at a fair appropriate price. I have taken 2 different BMWs for several years and they are where I will always go. Beats the work and price of any dealers.

Joe, thank you for your kind words. We are happy that you are happy and look forward to continuing our business relationship.

- Excluservice
5

I was recommended to Excluservice by a wonderful shop who took care of my 328xi this summer in Maine while I was on vacation. He noted - this was the only shop he'd take his car in Maryland. He sure was right. The Excluservice team was able to solve my issues within one day, and had a very fair price for very above board and excellent service. The shop itself was in immaculate condition, and treated both myself, and other customers that came in as if they were the most important customer in there. I am lucky that Excluservice is so close to my office, in the event another short-term crisis arises. I can give Stephane and his staff at Excluservice my highest recommendation.

Thank you so much for your kind words. We look forward to assisting you with your future service needs.

- Excluservice
5

Thank you for taking the time to rate your experience with us. We look forward to working on your M5 and new to you 525i Touring.

- Excluservice
5

Excellent Customer and Extremely Professional Team.. They were very detailed in informing you of what services were recommended, not to mention the Service Team emailed pictures of service recommended! That is a visual as if you were in the service stall! I HIGHLY RECOMMEND Excluservice to service your BMW!

Thank you so much for your kind words, we look forward to assisting you with your 328i!

- Excluservice
5

I trust Excluservice and have always been happy with their service. They tell me what I need to do and what I can put off, which really helps keep costs reasonable. Most recently, they found a way to address an issue I had with my tail light for 1/3 the cost of the dealer quote!

Thank you for your kind words! We were also happy when we found a less expensive alternative to repair your tail light.

- Excluservice
5

Have a '74 BMW that needed a real mechanic to fix issues unseen when purchased. Excluservice's Jim took on the project with joy, gusto and a few mutters when frustrated. He did what other shops could not or would not. Stephane kept things cool. A great team. Earned every one of these 5 stars.

Thank you for your kind words. We always enjoy working with enthusiast such as yourself.

- Excluservice
5

I returned to BMW Excluservice after a couple of years to get a service done. The service was quick and the technician was also quick to point out two issues in my car which I wouldn't have known if I had not gone in for the service. They are really the best in identifying what needs to be done with your car and their pricing is reasonable compared to the dealer. I see now why they are truly the specialist when it comes to the BMWs.

Thank you for your kind words. We are happy you were able to get that tensioner replaced under your CPO warranty.

- Excluservice
4

I have 4 Bmw's and I am very meticulous about keeping my vehicles in perfect running condition. I trust Bmwecxluservice to work on all my vehicles. I truly feel that they treat my vehicles like it is their own. I have never had an issue with service.

Thank you for your kind words, it’s always a pleasure to work with you.

- Excluservice
5

Great customer service!

Thank you for your kind words. We are happy that you are happy!

- Excluservice
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