Rockville BMW Repair

Excellent and efficient without sacrificing friendliness. Needed new brakes on a Monday morning, seen 30 minutes after I called. Shuttled by Chris to Red Line. Thanks Chris! Repairs plus more done, out by 5:30 same day. Stephane is The Man!!!

Phenomenal service. Friendly, professional and they do a good job. Eric explains everything in plain language.Reply: Thank you for your kind words. We are happy that you are happy!

Excellent and timely service. No surprises and very reasonable. I knew quickly what need to be done and kept update on the progress. Highly recommend BMW Excluservice.

Great care and service. Stephane and BMW Excluservice was recommended to me by Mike Miller of Roundel. They are very knowledgeable and experienced in servicing out of warranty BMWs, and have provided excellent service. My 2002 M5 has never run better.Reply: Thank you for your kinds words, we hare happy that you are happy!

Very knowledgeable staff with BMW.

Friendly and helpful. Very competent technicians,friendly advisors. My car is always diagnosed and fixed correctly!Reply: Thank you for your kind words! We are happy that you are happy!

Very timely, courteous and complete work. Beautiful job detailing too! Thank you!

A friend of mine had recommended BMW Excluservice and I met with Stephane yesterday. The CPO Warranty for my car is due to run out in a couple of months and I thought of having the shop thoroughly check out the car. The car was also due for an oil change. So they serviced it and also found that the drive belt in the car was not aligned properly and suggested that I take it to the dealer as the belt tensioner is covered under warranty. The inspection they did was very detailed oriented. It had pictures of the important things - how things were wearing out like tires, breaks, oil leaks, etc. I thought the money I paid was well worth it and more importantly they caught a warranty issue which I am honestly not sure the dealer would have noticed. I had initially talked with Eric as I was setting up my appointment and they offered to drop me off and pick me up from work since my work is in close proximity. So the service is comparable to what you would find at any luxury car dealership. Importantly Stephane and Eric seem like good, honest individuals. I did go to Rockville BMW and mentioned that I just came from BMW Excluservice. Rightfully the service tech first said they need to check it out themselves, but finally had no reservations in writing the ticket for it and taking care of the issue. So if you need to get your BMW checked out for anything, don't hesitate taking it to BMW Excluservice.

Top notch. BMW exclusiverice gets it right the first time. They are very knowledgeable and reliable about BMWs..Reply: Thank you for your kinds words, we are happy that you are happy!

My 2008 X5 water pump failed and I had it towed to BMW Excluservice. Being relatively new to the area, it is sometimes difficult to find a repair shop you can trust. From start to finish the professionals at BMW Excluservice repaired my vehicle and went beyond my expectations. The communication while the process was being completed was spot on and they did not try sell me any unneeded repairs. I have been in the Automotive field for over 40 years and was a mechanic myself so I know when the integrity and honesty is intact. I highly recommended this automotive team to my family and friends.