Rockville BMW Repair

5

"Gold" standard. Do not hesitate. They are excellent BMW techs. I have been going there for many years.Reply: Thank you for your kind words, we look forward to seeing your beautiful Z8 next year!

5

Excellent and efficient without sacrificing friendliness. Needed new brakes on a Monday morning, seen 30 minutes after I called. Shuttled by Chris to Red Line. Thanks Chris! Repairs plus more done, out by 5:30 same day. Stephane is The Man!!!

Thank you so much for your kind words, we are happy that you are happy with your experience!

- BMW Excluservice
5

Phenomenal service. Friendly, professional and they do a good job. Eric explains everything in plain language.Reply: Thank you for your kind words. We are happy that you are happy!

5

Excellent and timely service. No surprises and very reasonable. I knew quickly what need to be done and kept update on the progress. Highly recommend BMW Excluservice.

Thank you so much for your kinds words, we are happy that you are happy!

- BMW Excluservice
5

Great care and service. Stephane and BMW Excluservice was recommended to me by Mike Miller of Roundel. They are very knowledgeable and experienced in servicing out of warranty BMWs, and have provided excellent service. My 2002 M5 has never run better.Reply: Thank you for your kinds words, we hare happy that you are happy!

5

Very knowledgeable staff with BMW.

Thank you for your kind words, we are happy that you are happy!

- BMW Excluservice
5

Friendly and helpful. Very competent technicians,friendly advisors. My car is always diagnosed and fixed correctly!Reply: Thank you for your kind words! We are happy that you are happy!

5

Very timely, courteous and complete work. Beautiful job detailing too! Thank you!

Thank you for your kind words, we are happy that you are happy!

- BMW Excluservice
5

A friend of mine had recommended BMW Excluservice and I met with Stephane yesterday. The CPO Warranty for my car is due to run out in a couple of months and I thought of having the shop thoroughly check out the car. The car was also due for an oil change. So they serviced it and also found that the drive belt in the car was not aligned properly and suggested that I take it to the dealer as the belt tensioner is covered under warranty. The inspection they did was very detailed oriented. It had pictures of the important things - how things were wearing out like tires, breaks, oil leaks, etc. I thought the money I paid was well worth it and more importantly they caught a warranty issue which I am honestly not sure the dealer would have noticed. I had initially talked with Eric as I was setting up my appointment and they offered to drop me off and pick me up from work since my work is in close proximity. So the service is comparable to what you would find at any luxury car dealership. Importantly Stephane and Eric seem like good, honest individuals. I did go to Rockville BMW and mentioned that I just came from BMW Excluservice. Rightfully the service tech first said they need to check it out themselves, but finally had no reservations in writing the ticket for it and taking care of the issue. So if you need to get your BMW checked out for anything, don't hesitate taking it to BMW Excluservice.

Thank you for your kind words. We are happy you were able to get that tensioner replaced under your CPO warranty.

- BMW Excluservice
5

Top notch. BMW exclusiverice gets it right the first time. They are very knowledgeable and reliable about BMWs..Reply: Thank you for your kinds words, we are happy that you are happy!

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