A friend of mine had recommended BMW Excluservice and I met with Stephane yesterday. The CPO Warranty for my car is due to run out in a couple of months and I thought of having the shop thoroughly check out the car. The car was also due for an oil change. So they serviced it and also found that the drive belt in the car was not aligned properly and suggested that I take it to the dealer as the belt tensioner is covered under warranty. The inspection they did was very detailed oriented. It had pictures of the important things - how things were wearing out like tires, breaks, oil leaks, etc. I thought the money I paid was well worth it and more importantly they caught a warranty issue which I am honestly not sure the dealer would have noticed. I had initially talked with Eric as I was setting up my appointment and they offered to drop me off and pick me up from work since my work is in close proximity. So the service is comparable to what you would find at any luxury car dealership. Importantly Stephane and Eric seem like good, honest individuals. I did go to Rockville BMW and mentioned that I just came from BMW Excluservice. Rightfully the service tech first said they need to check it out themselves, but finally had no reservations in writing the ticket for it and taking care of the issue. So if you need to get your BMW checked out for anything, don't hesitate taking it to BMW Excluservice.
Thank you for your kind words. We are happy you were able to get that tensioner replaced under your CPO warranty.
- BMW Excluservice