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Rockville European Auto Repair

5

I've been a customer of BMW Excluservice since August 2015. I was referred by a coworker whose family has patronized this business for many years. I can say that the level of customer service is exceptional and much more affordable than going to the BMW dealership. I also appreciate that this shop only deals with authentic parts, which they ship from the BMW factory in Germany. If you're looking for a reliable place to take your BMW, I strongly recommend this place.

5

I've been a customer of Excluservice since August 2015. I was referred by a coworker whose family has patronized this business for many years. I can say that the level of customer service is exceptional and much more affordable than going to the BMW dealership. I also appreciate that this shop only deals with authentic parts, which they ship from the BMW factory in Germany. If you're looking for a reliable place to take your BMW, I strongly recommend this place.

Thank you so much for your kind words. We are happy that you are happy!

- Excluservice
5

The Mayo Clinic of auto shops! These guys are the best. I only trust my baby with them.

Thank you for your kind words, we are happy that you are happy!

- Excluservice
4

I experienced an overheated engine and limp mode. Isaac made time for me the next day. He diagnosed my water pump issue and sent me a picture of the code reference. They were able to finish the work that day, which allowed me to confidently drive to the beach that weekend without worrying about any limp mode events. Excluservice took care of me in a pinch.

Thank you for taking the time to rate your experience at Excluservice. We appreciate it and are happy that you are happy.

- Excluservice
5

I own a X5 2002 with 84,000. miles and it's been a terrific car but lately I was have some troubles and my guy was not able to figure it out, I was ready to give it up until I found this place and so grateful I did. Not only they did a full inspection, fix the problem and what they quoted me was less than what I paid. My car feel like a new car. Great job and thank you. Frank

Thank you so much for your kind words! We appreciate your business

- Excluservice
5

I am new to the Excluservice family. You were highly recommended by a friend, so I thought I would give you all a try. Although I am not very happy about my unexpected repair expense (no fault of the company) I am very pleased with the overall customer service that was provided. From the service representatives to the techicians, everyone is pleasant, knowledgeable and professional. I look for a place to care for my vehicle as seriously as I look for a health care provider. I will be a returning customer. Thanks for asking about my experience.

Thank you so much for your kind words, we are very happy that you are happy with your experience.

- Excluservice
5

Excellent, courteous service. Knowledgable mechanics and staff under the management of a Very knowledgable, sincere, thoughtful and informative, owner.

It is our pleasure to serve you. Thank you for your kind remarks.

- Excluservice
5

Excellent, courteous service.Knowledgable mechanics and staff under the management of a Very knowledgable, sincere, thoughtful and informative,owner.

It is our pleasure to serve you. Thank you for your kind remarks.

- Excluservice
5

Great all-around experience with this team. I've used several local independent shops on two different BMWs and Excluservice to be the best. They're particularly willing to take the time and explain any issues as well as the various options (and costs) to address it. Highly recommend.

5

I am usually skeptical in smaller shops with lower prices, usually it means lower quality service. (You get what you pay for) However I decided to give Excluservice a chance, and I have to say, the attention to detail and the extended knowledge of the technicians really impressed me a lot. I would go back for any additional work that needs to be done with my 2009 BMW E89 Z4. #StevenChanApproved

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