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Rockville European Auto Repair

Loaners available on Authorized Repairs

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5

Thank you so much for the 5 star review, Jasamyn! :)

- Excluservice
5

Thanks for taking the time to write us a review, Terri! :)

- Excluservice
5

They gave me a full detailed list of everything wrong with my car and the order in which it needed to be fixed, complete with photos. They gave me a loaner car during the time they had my car, and Isaac called to talk to me about my options with each potential new repair. They actually replaced something for free and washed and vacuumed my car. I would recommend no one else for BMW repairs.

Thanks for the super kind review, Noelle! We're glad you were able to utilize our loaner car service. Thanks for trusting us with your BMW repairs! :)

- Excluservice
5

Great people. Year after year they continue to provide great service at reasonable prices. Thanks!

Thank you for your kind words, we are happy that you are happy with your experience and look forward to assisting you with your future serviced needs.

- Excluservice
5

Friendly and professional staff, competitive pricing, and honest work. My only complaint is that even for seemingly quick repairs (battery, brake pads, etc.) they make you drop the car off. Just wish they allowed customers to wait on-site while work was being completed for quick repairs. However I understand this isn't the average in-and-out-quick-lube shop, and to limit physical contact with COVID-19. At the end of the day they are very thorough in their work and have a fair turnaround time.

Hi Kevin, Thank you for taking time to leave a 5 star review. We appreciate your kind works about our staff and how thorough their work is. We apologize that we are limited at the moment due to Covid-19 and waiting customer appointments. We do look forward to seeing you again!

- Excluservice
5

Excluservice is a customer-centered business, and they know their way around BMWs. Owning an older BMW means sometimes getting expensive repair work done. But Stephane and his team explain everything, listen, and the mechanics get it done right. I am a return customer because of their practical approach to repair work, excellent communication, and fair prices. Very highly recommended.

Thank you so much for your kind words! We look forward to assisting you with your future service needs.

- Excluservice
5

Hi Eugene! Thank you for taking the time to leave a 5 star review. We hope to see you again in the future!

- Excluservice
5

Excellent service and repair. Drove from Baltmore to use they

Hi Jack! Thank you for taking the time to leave a 5 star review. We hope to see you again in the future!

- Excluservice
5

Friendly and detailed. They are really great at what they do and are true professionals. They did a tremendous job on my X5. Also, appreciate the software technology they use to communicate updates, service details, and pricing with customers. Appreciate their transparency and expertise!

Hi Rishi De! Thank you for leaving a 5 star review! We are so glad that we could provide you with prompt and thorough communication and evaluations during your visit. We are always happy to offer you great service and reasonable rates. We hope to see you again in the future!

- Excluservice
5

Hi Mariella! Thank you for leaving a 5 star review! We look forward to seeing you again! :)

- Excluservice
Excluservice is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Excluservice (301) 231-5400 if you have any issues in accessing any area of our website.