The team at BMW Excluserivce has been exceptional with extremely high levels of customer service, sophisticated diagnostic equipment and a human touch. I had two service experiences relatively close to one another. When an issue developed that they felt they should have caught previously, they took responsibility and "made it right". I'm getting ready to take my car again. Though I'd like to see them less often, I'm glad they are there when needed.
I'm so glad you gave us the opportunity to rectify the situation. Thank you for your continued business & support.