European Auto Repair Shop in Rockville, MD

Rockville’s Go-To European Auto Repair Expert Mechanic Since 1984

 150+ Reviews

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OUR REVIEWS

What People Say About Us

"I had oil change done and car inspected at Excluservice and they did a wonderful job. The price is competitive, and the inspection report they sent to me has pictures and details. Ray is friendly and knowledgeable. All the staff here is great. We are happy that we find Excluservice and we will continue coming here to take care of our cars."

by Fei Wang

"I've had to get a couple of things done for my BMW, Ray and the team were great throughout the process, one of the new parts that was installed was not up to standard and they were great about replacing until everything worked crisp. I appreciate their knowledge and passion for these cars."

by Tanvir Singh

"This shop recently worked on my 2000 M Coupe. They did a great inspection and sent me photos of all items they deemed needed service/attention. They were timely and professional. I can’t say enough about their skill and expertise. Forget the dealer, especially if you have an older or low production number car…this shop is where you want to bring your prized BMW. There is no question they can’t answer."

by Rick Mayhew

Our Services

European Auto Repair & Maintenance

Oil Change,

Filters & Lube

Keep your engine at peak performance with our specialized European oil change services. Drive smooth with Excluservice.

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Brake Repair &

Replacement

Ensure your safety with our brake repairs for European models. Trust Excluservice for reliable stopping power.

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Engine Check

& Repair

Excluservice restores the heart of your European car with expert engine repairs. Experience performance like new!

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Transmission

Service & Repair

Shift seamlessly with Excluservice's top-tier European transmission repair and service. Your gears deserve the best!

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GET TO KNOW US

Welcome to Excluservice

Where Rockville Turns for High-Quality European Auto Repair Services

Welcome to Excluservice, the leading independent European car repair specialists in Rockville, MD. Established in 1984, we began as an exclusive service provider for BMWs but have since expanded to accommodate a diverse range of European brands including Audi, BMW, Lexus, Mercedes, Mini, Porsche, Volkswagen, and Sprinter Vans. Our facility is one of the most well-equipped in the Washington area, recognized nationally for our advanced diagnostics and repair techniques.


Our mission is to provide an exceptional service experience with transparency, accountability and genuine guidance with regards to our clients' transportation needs. Our team members know that the details are what set us apart and that shows through our intimate knowledge of the vehicles we service and our unwavering commitment to producing quality results.


In line with our mission, our team of ASE-certified technicians employs state-of-the-art technology and genuine Dinan & Carbahn parts to ensure the highest quality service and repairs. We pride ourselves on understanding the intricacies of European vehicles, delivering specialized care that your luxury car requires. At Excluservice, integrity, honesty, and quality are at the forefront of everything we do. This commitment is backed by a robust 3-year/36,000-mile warranty on most work performed.


We strive to make car maintenance as convenient as possible, offering online maintenance schedules, timely service reminders, and detailed Carfax service histories to keep your vehicle's records up to date. Recognized as a Top-Rated Service Center in 2021, our commitment to excellence is unwavering.


Understanding the value of your time, we provide same-day service for most repairs and ensure you're never without a vehicle by offering free loaner cars. We also provide complimentary car washes with qualifying repairs to ensure your European car looks as good as it performs.


Whether you're located in Rockville or coming from neighboring areas like Bethesda, North Bethesda, or Potomac, Excluservice is your trusted partner for all your European vehicle needs. Visit us to experience unparalleled service, or reach out to schedule your next appointment today.

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Team | Front Shop
Vehicles | Front Shop
Loaner Vehicle
Vehicle | Front Shop

OUR PHILOSOPHY

Automotive Perfection in Rockville

Maintain Your Luxury Car with Excluservice’s Expert Technicians

INTEGRITY

At Excluservice, integrity means transparent service you can trust, with honest advice and no work done without your approval.

EXCELLENCE

Excluservice's commitment to excellence shines through in every repair, from our state-of-the-art diagnostics to our ASE-certified expertise.

RELIABILITY

Reliability is our promise to you with a 3-year/36,000-mile warranty, ensuring your European vehicle performs at its best after every visit.

3-Year / 36K-Mile
Warranty

VEHICLES WE SERVICE

European Vehicle Repair Services

At Excluservice, we are proud to service a wide array of the world’s finest European automobiles, each known for their performance, engineering, and luxury. Our expertise encompasses models from Audi, where innovation meets elegance, to the ultimate driving machines of BMW. We cater to the sophisticated engineering of Mercedes-Benz and the iconic British charm of MINI. Our technicians are also adept at handling the high-performance prowess of Porsche, the reliable craftsmanship of Volkswagen, and the precision engineering of Lexus. Additionally, we specialize in the maintenance and repair of Sprinter vans, ensuring your commercial vehicles are in top form.


For each of these prestigious brands, Excluservice offers a comprehensive suite of services designed to meet the unique needs of these sophisticated vehicles. From routine maintenance to intricate repairs, our ASE-certified technicians employ a blend of advanced technology, genuine parts, and a wealth of experience to provide the highest quality of service. Trust your cherished vehicle with the specialists who understand the passion behind the wheel and the precision under the hood. At Excluservice, we don't just service cars, we cater to the connoisseurs of fine European engineering.

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WHY CHOOSE US?

The Excluservice Benefits

Rockville's Premier Destination for European Car Care

01

Free Loaner Cars Available

02

Same-Day
Service

03

Complimentary
Car Washes

04

3-Year/36K-Mile Warranty

05

Vehicle Pickup and Delivery

06

Financing
Available

07

Valet Service
Available

08

Convenient 24/7
Dropbox

BLOG ARTICLES

Our Latest News

By Stephane Grabina July 23, 2025
If you live in Rockville, Bethesda, or anywhere else in Montgomery County, you're probably familiar with Maryland's emissions testing requirements. Every two years, most vehicles need to pass an emissions test to renew their registration. But what exactly happens during this test, and how can you make sure your European car passes on the first try? Understanding the emissions testing process can save you time, money, and the frustration of dealing with a failed inspection. Let's break down everything you need to know about Maryland's emissions testing program. Why Maryland Requires Emissions Testing Maryland's Vehicle Emissions Inspection Program (VEIP) helps reduce air pollution in areas like the Baltimore-Washington metro region, including Montgomery County where Rockville is located. The program ensures that vehicles on the road meet federal Clean Air Act standards. Cars and light trucks that are more than two years old and weigh less than 8,500 pounds must be tested every two years. However, there are some exceptions, including vehicles that are 20 years or older, which are exempt from testing. What Happens During the Test The OBD-II Check For most vehicles built after 1996, including your BMW, Mercedes, Audi, or Volkswagen, the primary test involves checking the On-Board Diagnostics (OBD-II) system. A technician will connect a computer scanner to your car's diagnostic port, usually located under the dashboard near the driver's left knee. This scanner reads data from your vehicle's computer system, checking for: Stored error codes Emission control system performance Engine operating parameters Catalytic converter efficiency Visual Inspection The technician will also perform a visual inspection of your vehicle's emissions control components. They'll check that your gas cap seals properly, look for obvious damage to emissions equipment, and verify that required components haven't been removed or tampered with. Older Vehicle Testing If you drive a classic European car built before 1996, your vehicle may undergo a tailpipe emissions test instead of the OBD-II check. This involves inserting a probe into your exhaust pipe while the engine runs to measure actual emissions levels. Common Reasons European Cars Fail Emissions Tests Check Engine Light If your check engine light is on, your vehicle will automatically fail the emissions test. European cars have sophisticated engine management systems that monitor dozens of sensors and components. Even a minor issue like a loose gas cap or faulty oxygen sensor can trigger the light. Catalytic Converter Problems High-performance European engines can be hard on catalytic converters, especially if they haven't received proper maintenance. A failing catalytic converter won't properly clean exhaust gases and will cause your car to fail the test. Oxygen Sensor Issues Mercedes, BMW, and Audi vehicles often have multiple oxygen sensors that help the engine management system maintain optimal fuel mixture. When these sensors start failing, they can cause emissions levels to spike. Vacuum Leaks European cars have complex vacuum systems that control everything from emissions equipment to turbocharger operation. Small leaks can throw off the air-fuel mixture and cause emissions test failures. How to Prepare Your Car for Testing Get a Pre-Test Inspection About a month before your emissions test is due, have your European vehicle inspected by a qualified technician. This gives you time to address any issues before the official test. Drive Your Car Regularly If your car sits unused for extended periods, drive it for at least 20 minutes on highways and city streets before testing. This helps the emission control systems reach proper operating temperature and complete their self-diagnostic cycles. Use Quality Fuel Fill up with top-tier gasoline from reputable stations around Rockville. Poor-quality fuel can cause temporary increases in emissions levels. Check Your Gas Cap Make sure your gas cap clicks when you tighten it. A loose or damaged cap can trigger the check engine light and cause test failure. What to Do If Your Car Fails Don't panic if your European vehicle fails its emissions test. You have several options: Get a Diagnostic Report The testing facility will provide a detailed report showing exactly why your car failed. This information is crucial for your repair technician to identify and fix the problem quickly. Find a Qualified Repair Shop European vehicles require specialized knowledge and diagnostic equipment. Look for a shop that has experience with your specific make and model, as well as emissions system repairs. Understand Your Warranty Some emissions-related repairs may be covered under your vehicle's federal emissions warranty, which lasts longer than the standard manufacturer warranty. Maryland's Testing Locations Montgomery County residents can get their emissions testing done at several locations, including facilities in Rockville, Gaithersburg, and Silver Spring. Many are open six days a week, making it convenient to fit testing into your schedule. The test typically takes 15-30 minutes and costs around $14. Make sure to bring your vehicle registration and current insurance card. Maintaining Your European Car's Emissions System Regular maintenance is the best way to ensure your BMW, Mercedes, Audi, or other European vehicle passes its emissions test every time. This includes: Regular oil changes with the correct specification oil Replacing air filters on schedule Keeping up with spark plug replacements Addressing check engine lights promptly Expert Emissions Repair in Rockville Having trouble with your European car's emissions system? Don't let a failed test keep you off the roads around Rockville, Bethesda, and Potomac. At Excluservice, our ASE-certified technicians have over 40 years of experience diagnosing and repairing emissions problems in BMW, Mercedes, Audi, Volkswagen, and other European vehicles. We use state-of-the-art diagnostic equipment to quickly identify emissions issues and get your car back to passing standards. With our 3-year/36,000-mile warranty, you can be confident that your repairs will last. Located on Parklawn Drive in Rockville, we're convenient to Montgomery County residents who need reliable emissions repair services. Call Excluservice today at (301) 756-5757 to schedule your pre-test inspection or emissions repair!
By Stephane Grabina July 21, 2025
Summer in Rockville, Maryland can be brutal. With temperatures regularly climbing into the 90s and humidity that makes it feel even hotter, your car's air conditioning isn't just a luxury—it's a necessity. Whether you're stuck in traffic on Route 355 or driving to Bethesda for work, a broken A/C system can turn your daily commute into a miserable experience. If your car's A/C suddenly stops working this summer, don't panic. There are several steps you can take to diagnose the problem and get back to comfortable driving in the Maryland heat. Check the Basics First Before heading to a repair shop, try these simple troubleshooting steps: Look at Your Controls Make sure your A/C is actually turned on and set to the right temperature. It sounds obvious, but sometimes the controls get bumped or changed accidentally. Check that the system is set to "cool" rather than "heat" and that the fan speed is turned up. Inspect Your Air Filter A clogged cabin air filter can severely reduce your A/C's effectiveness. In Rockville's tree-heavy neighborhoods, pollen and debris can quickly block these filters, especially during spring and summer months. A dirty filter makes your system work harder and can cause it to blow warm air. Check for Visible Damage Pop the hood and look for obvious problems like damaged belts, loose connections, or signs of refrigerant leaks. You might notice oily spots under the car or around A/C components, which could indicate a leak. Common A/C Problems in Maryland's Climate Refrigerant Leaks Maryland's hot, humid summers put extra strain on A/C systems. Over time, seals and connections can develop small leaks, allowing refrigerant to escape. Low refrigerant levels mean your system can't cool the air effectively. Compressor Issues The compressor is the heart of your A/C system. In stop-and-go traffic around Rockville Pike or during long drives to Potomac, a failing compressor might start making unusual noises or simply stop working altogether. Electrical Problems European vehicles like BMW, Mercedes, Audi, and Volkswagen have sophisticated electrical systems that control A/C operation. A blown fuse, faulty relay, or damaged wiring can shut down your entire cooling system. Clogged Condensers Driving through Rockville's suburban streets means your car picks up plenty of leaves, dirt, and debris. These can clog your condenser, making it impossible for your A/C to release heat properly. What You Should Do Right Away Stay Safe If your A/C fails during a hot Maryland summer day, your priority is staying safe and comfortable. Pull over if you start feeling overheated, roll down your windows, and drink water if you have it available. Avoid DIY Refrigerant Fixes While you might be tempted to buy a can of refrigerant from an auto parts store, this usually just masks the real problem. Modern European vehicles require specific types of refrigerant and precise amounts. Adding the wrong type or too much can damage your system. Don't Ignore Strange Sounds If your A/C is making grinding, squealing, or clicking noises, turn it off immediately. Continuing to run a damaged system can turn a simple repair into an expensive replacement. When to Call the Professionals Some A/C problems require professional diagnosis and repair, especially in European vehicles with complex climate control systems. If you've tried the basic troubleshooting steps and your A/C still isn't working, it's time to visit a qualified repair shop. Look for a shop that specializes in your vehicle's make and has experience with European cars' sophisticated A/C systems. Modern BMWs, Mercedes, and Audis have computer-controlled climate systems that require specialized diagnostic equipment to repair properly. Professional technicians can: Perform leak detection tests Check refrigerant levels and pressure Diagnose electrical problems Test compressor operation Replace damaged components with quality parts Preventing Future A/C Problems Regular maintenance is key to keeping your A/C running smoothly through Maryland's demanding summers. Have your system checked annually before the hot weather hits. This includes checking refrigerant levels, inspecting belts and hoses, and replacing cabin air filters. Don't wait until your A/C completely fails. If you notice it's not cooling as well as it used to, or if it takes longer to cool down your car, have it checked sooner rather than later. Get Your A/C Fixed Fast in Rockville Don't let a broken air conditioner ruin your summer driving around Rockville, Bethesda, or Potomac. At Excluservice, our ASE-certified technicians specialize in European vehicle A/C repair and have the advanced diagnostic equipment needed to quickly identify and fix your cooling problems. We offer same-day service for most A/C repairs, so you won't be stuck driving in the heat longer than necessary. Plus, with our free loaner cars, you can stay cool and comfortable while we get your vehicle back to peak performance. Located conveniently on Parklawn Drive in Rockville, we've been keeping European cars cool since 1984. Contact Excluservice today at (301) 756-5757 to schedule your A/C repair and beat the Maryland heat!
By Stephane Grabina July 23, 2025
If you live in Rockville, Bethesda, or anywhere else in Montgomery County, you're probably familiar with Maryland's emissions testing requirements. Every two years, most vehicles need to pass an emissions test to renew their registration. But what exactly happens during this test, and how can you make sure your European car passes on the first try? Understanding the emissions testing process can save you time, money, and the frustration of dealing with a failed inspection. Let's break down everything you need to know about Maryland's emissions testing program. Why Maryland Requires Emissions Testing Maryland's Vehicle Emissions Inspection Program (VEIP) helps reduce air pollution in areas like the Baltimore-Washington metro region, including Montgomery County where Rockville is located. The program ensures that vehicles on the road meet federal Clean Air Act standards. Cars and light trucks that are more than two years old and weigh less than 8,500 pounds must be tested every two years. However, there are some exceptions, including vehicles that are 20 years or older, which are exempt from testing. What Happens During the Test The OBD-II Check For most vehicles built after 1996, including your BMW, Mercedes, Audi, or Volkswagen, the primary test involves checking the On-Board Diagnostics (OBD-II) system. A technician will connect a computer scanner to your car's diagnostic port, usually located under the dashboard near the driver's left knee. This scanner reads data from your vehicle's computer system, checking for: Stored error codes Emission control system performance Engine operating parameters Catalytic converter efficiency Visual Inspection The technician will also perform a visual inspection of your vehicle's emissions control components. They'll check that your gas cap seals properly, look for obvious damage to emissions equipment, and verify that required components haven't been removed or tampered with. Older Vehicle Testing If you drive a classic European car built before 1996, your vehicle may undergo a tailpipe emissions test instead of the OBD-II check. This involves inserting a probe into your exhaust pipe while the engine runs to measure actual emissions levels. Common Reasons European Cars Fail Emissions Tests Check Engine Light If your check engine light is on, your vehicle will automatically fail the emissions test. European cars have sophisticated engine management systems that monitor dozens of sensors and components. Even a minor issue like a loose gas cap or faulty oxygen sensor can trigger the light. Catalytic Converter Problems High-performance European engines can be hard on catalytic converters, especially if they haven't received proper maintenance. A failing catalytic converter won't properly clean exhaust gases and will cause your car to fail the test. Oxygen Sensor Issues Mercedes, BMW, and Audi vehicles often have multiple oxygen sensors that help the engine management system maintain optimal fuel mixture. When these sensors start failing, they can cause emissions levels to spike. Vacuum Leaks European cars have complex vacuum systems that control everything from emissions equipment to turbocharger operation. Small leaks can throw off the air-fuel mixture and cause emissions test failures. How to Prepare Your Car for Testing Get a Pre-Test Inspection About a month before your emissions test is due, have your European vehicle inspected by a qualified technician. This gives you time to address any issues before the official test. Drive Your Car Regularly If your car sits unused for extended periods, drive it for at least 20 minutes on highways and city streets before testing. This helps the emission control systems reach proper operating temperature and complete their self-diagnostic cycles. Use Quality Fuel Fill up with top-tier gasoline from reputable stations around Rockville. Poor-quality fuel can cause temporary increases in emissions levels. Check Your Gas Cap Make sure your gas cap clicks when you tighten it. A loose or damaged cap can trigger the check engine light and cause test failure. What to Do If Your Car Fails Don't panic if your European vehicle fails its emissions test. You have several options: Get a Diagnostic Report The testing facility will provide a detailed report showing exactly why your car failed. This information is crucial for your repair technician to identify and fix the problem quickly. Find a Qualified Repair Shop European vehicles require specialized knowledge and diagnostic equipment. Look for a shop that has experience with your specific make and model, as well as emissions system repairs. Understand Your Warranty Some emissions-related repairs may be covered under your vehicle's federal emissions warranty, which lasts longer than the standard manufacturer warranty. Maryland's Testing Locations Montgomery County residents can get their emissions testing done at several locations, including facilities in Rockville, Gaithersburg, and Silver Spring. Many are open six days a week, making it convenient to fit testing into your schedule. The test typically takes 15-30 minutes and costs around $14. Make sure to bring your vehicle registration and current insurance card. Maintaining Your European Car's Emissions System Regular maintenance is the best way to ensure your BMW, Mercedes, Audi, or other European vehicle passes its emissions test every time. This includes: Regular oil changes with the correct specification oil Replacing air filters on schedule Keeping up with spark plug replacements Addressing check engine lights promptly Expert Emissions Repair in Rockville Having trouble with your European car's emissions system? Don't let a failed test keep you off the roads around Rockville, Bethesda, and Potomac. At Excluservice, our ASE-certified technicians have over 40 years of experience diagnosing and repairing emissions problems in BMW, Mercedes, Audi, Volkswagen, and other European vehicles. We use state-of-the-art diagnostic equipment to quickly identify emissions issues and get your car back to passing standards. With our 3-year/36,000-mile warranty, you can be confident that your repairs will last. Located on Parklawn Drive in Rockville, we're convenient to Montgomery County residents who need reliable emissions repair services. Call Excluservice today at (301) 756-5757 to schedule your pre-test inspection or emissions repair!
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Frequently Asked Questions


  • What are your business hours?

    Excluservice is open Monday through Friday, from 8:00 AM to 6:00 PM, ready to serve your European vehicle's needs.

  • Where are you located?

    Find us at 12224 Parklawn Dr, Rockville, MD 20852. Click our address for easy-to-follow directions right to our door.

  • What types of vehicles do you work on?

    At Excluservice, we specialize in European makes, offering comprehensive care for brands like Audi, BMW, Mercedes, MINI, Porsche, Volkswagen, Lexus, and Sprinter Vans. Our expertise includes servicing hybrids, as well as traditional internal combustion and diesel engines. Whether you drive a high-performance sports car or oversee a fleet, we're equipped to meet your needs with precision and excellence.

  • Can I book an appointment online?

    Absolutely, booking an appointment is easy! Click the button below, select the date and time that fit your schedule, and we'll be ready for your Excluservice experience.

  • Are Your Services Cost-Effective?

    At Excluservice, we are committed to delivering exceptional value and top-notch service. Our aim is to provide the finest care for your European vehicle at competitive rates, ensuring you receive both quality and value with every visit.

  • Do you offer any discounts?

    We value you as a customer, so we invite you to visit our Coupons page to take advantage of the current deals we have on offer.

  • Can I check on the status of my car at the shop?

    Yes, certainly! For updates on your vehicle's status, please call us during business hours at (301) 756-5757, and we’ll provide you with all the details you need.

  • Are you hiring?

    Excluservice is growing, and we're on the lookout for passionate individuals to join our team. If you're interested in a career with us, check out our Careers page for current opportunities!

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Our Location

Auto Repair Near Me

Professional European Vehicle Repair and Maintenance to the Residents of Montgomery County and The Nearby Areas

Nestled in the heart of Rockville, MD, Excluservice stands as a beacon of European automotive excellence. Conveniently situated at 12224 Parklawn Dr, our facility is a short drive from bustling Bethesda, tranquil North Bethesda, and the affluent Potomac area, making it an ideal location for discerning car owners who demand only the best for their vehicles.


With ample parking and a welcoming atmosphere, Excluservice is not just a destination for car repair but a part of the local community where service and expertise meet convenience and accessibility.


Whether you're coming in for routine maintenance or specialized repairs, our location is strategically placed to serve you with ease and efficiency.

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