European Auto Repair Shop in Rockville, MD

Rockville’s Go-To European Auto Repair Expert Mechanic Since 1984

 150+ Reviews

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OUR REVIEWS

What People Say About Us

"I had oil change done and car inspected at Excluservice and they did a wonderful job. The price is competitive, and the inspection report they sent to me has pictures and details. Ray is friendly and knowledgeable. All the staff here is great. We are happy that we find Excluservice and we will continue coming here to take care of our cars."

by Fei Wang

"I've had to get a couple of things done for my BMW, Ray and the team were great throughout the process, one of the new parts that was installed was not up to standard and they were great about replacing until everything worked crisp. I appreciate their knowledge and passion for these cars."

by Tanvir Singh

"This shop recently worked on my 2000 M Coupe. They did a great inspection and sent me photos of all items they deemed needed service/attention. They were timely and professional. I can’t say enough about their skill and expertise. Forget the dealer, especially if you have an older or low production number car…this shop is where you want to bring your prized BMW. There is no question they can’t answer."

by Rick Mayhew

Our Services

European Auto Repair & Maintenance

Oil Change,

Filters & Lube

Keep your engine at peak performance with our specialized European oil change services. Drive smooth with Excluservice.

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Brake Repair &

Replacement

Ensure your safety with our brake repairs for European models. Trust Excluservice for reliable stopping power.

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Engine Check

& Repair

Excluservice restores the heart of your European car with expert engine repairs. Experience performance like new!

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Transmission

Service & Repair

Shift seamlessly with Excluservice's top-tier European transmission repair and service. Your gears deserve the best!

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GET TO KNOW US

Welcome to Excluservice

Where Rockville Turns for High-Quality European Auto Repair Services

Welcome to Excluservice, the leading independent European car repair specialists in Rockville, MD. Established in 1984, we began as an exclusive service provider for BMWs but have since expanded to accommodate a diverse range of European brands including Audi, BMW, Lexus, Mercedes, Mini, Porsche, Volkswagen, and Sprinter Vans. Our facility is one of the most well-equipped in the Washington area, recognized nationally for our advanced diagnostics and repair techniques.


Our mission is to provide an exceptional service experience with transparency, accountability and genuine guidance with regards to our clients' transportation needs. Our team members know that the details are what set us apart and that shows through our intimate knowledge of the vehicles we service and our unwavering commitment to producing quality results.


In line with our mission, our team of ASE-certified technicians employs state-of-the-art technology and genuine Dinan & Carbahn parts to ensure the highest quality service and repairs. We pride ourselves on understanding the intricacies of European vehicles, delivering specialized care that your luxury car requires. At Excluservice, integrity, honesty, and quality are at the forefront of everything we do. This commitment is backed by a robust 3-year/36,000-mile warranty on most work performed.


We strive to make car maintenance as convenient as possible, offering online maintenance schedules, timely service reminders, and detailed Carfax service histories to keep your vehicle's records up to date. Recognized as a Top-Rated Service Center in 2021, our commitment to excellence is unwavering.


Understanding the value of your time, we provide same-day service for most repairs and ensure you're never without a vehicle by offering free loaner cars. We also provide complimentary car washes with qualifying repairs to ensure your European car looks as good as it performs.


Whether you're located in Rockville or coming from neighboring areas like Bethesda, North Bethesda, or Potomac, Excluservice is your trusted partner for all your European vehicle needs. Visit us to experience unparalleled service, or reach out to schedule your next appointment today.

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Vehicles | Front Shop
Loaner Vehicle
Vehicle | Front Shop

OUR PHILOSOPHY

Automotive Perfection in Rockville

Maintain Your Luxury Car with Excluservice’s Expert Technicians

INTEGRITY

At Excluservice, integrity means transparent service you can trust, with honest advice and no work done without your approval.

EXCELLENCE

Excluservice's commitment to excellence shines through in every repair, from our state-of-the-art diagnostics to our ASE-certified expertise.

RELIABILITY

Reliability is our promise to you with a 3-year/36,000-mile warranty, ensuring your European vehicle performs at its best after every visit.

3-Year / 36K-Mile
Warranty

VEHICLES WE SERVICE

European Vehicle Repair Services

At Excluservice, we are proud to service a wide array of the world’s finest European automobiles, each known for their performance, engineering, and luxury. Our expertise encompasses models from Audi, where innovation meets elegance, to the ultimate driving machines of BMW. We cater to the sophisticated engineering of Mercedes-Benz and the iconic British charm of MINI. Our technicians are also adept at handling the high-performance prowess of Porsche, the reliable craftsmanship of Volkswagen, and the precision engineering of Lexus. Additionally, we specialize in the maintenance and repair of Sprinter vans, ensuring your commercial vehicles are in top form.


For each of these prestigious brands, Excluservice offers a comprehensive suite of services designed to meet the unique needs of these sophisticated vehicles. From routine maintenance to intricate repairs, our ASE-certified technicians employ a blend of advanced technology, genuine parts, and a wealth of experience to provide the highest quality of service. Trust your cherished vehicle with the specialists who understand the passion behind the wheel and the precision under the hood. At Excluservice, we don't just service cars, we cater to the connoisseurs of fine European engineering.

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WHY CHOOSE US?

The Excluservice Benefits

Rockville's Premier Destination for European Car Care

01

Free Loaner Cars Available

02

Same-Day
Service

03

Complimentary
Car Washes

04

3-Year/36K-Mile Warranty

05

Vehicle Pickup and Delivery

06

Financing
Available

07

Valet Service
Available

08

Convenient 24/7
Dropbox

BLOG ARTICLES

Our Latest News

By Excluservice Inc July 16, 2025
Ensure the longevity of your vehicle with our expert oil change service at Excluservice in Rockville, MD. Schedule an online appointment today!
By Stephane Grabina June 23, 2025
Driving on Maryland roads can be tough on your vehicle. From the winter potholes on Route 355 to construction zones around Rockville Pike, your car's wheels take a beating. When your wheels fall out of alignment, it doesn't just affect how your car drives—it can damage your entire steering and suspension system over time. If you've noticed your BMW, Mercedes, or Audi pulling to one side or your steering wheel sitting crooked while driving straight, you might be dealing with alignment issues. Understanding how wheel alignment problems affect your vehicle can help you address them before they lead to expensive repairs. What Is Wheel Alignment? Wheel alignment refers to how your wheels are positioned relative to each other and the road. When properly aligned, all four wheels point in the right direction and work together to provide smooth, straight driving. The Three Key Angles Professional alignment involves adjusting three main angles: Camber measures how much your wheels tilt inward or outward when viewed from the front. If the top of your wheel leans too far in or out, it creates uneven tire wear and affects handling. Caster is the angle of your steering axis when viewed from the side. Proper caster helps your steering wheel return to center after turning and provides stability at highway speeds on I-270 or the Beltway. Toe refers to whether your wheels point slightly inward or outward when viewed from above. Even small toe adjustments can dramatically affect how your car tracks down the road. Signs Your Wheels Are Out of Alignment Vehicle Pulls to One Side If your car drifts left or right when driving on straight roads around Bethesda or Potomac, alignment is likely the culprit. This pulling forces you to constantly correct your steering, making driving tiring and potentially dangerous. Steering Wheel Off-Center When driving straight, your steering wheel should sit perfectly centered. If you're holding it slightly left or right to maintain straight-line driving, your alignment needs adjustment. Uneven Tire Wear Check your tires regularly for unusual wear patterns. Alignment problems cause tires to scrub against the road surface incorrectly, leading to premature wear on the inside or outside edges. This is especially noticeable on high-performance European vehicles with lower-profile tires. Vibrations and Wandering Poor alignment can cause your steering wheel to vibrate or make your car feel unstable, especially at highway speeds. European vehicles with precise steering systems are particularly sensitive to these issues. How Misalignment Affects Your Steering System Increased Steering Effort When wheels aren't properly aligned, your power steering system works harder to maintain control. This extra strain can wear out power steering pumps, hoses, and fluid more quickly. European vehicles often have sophisticated variable-assist steering that can malfunction when fighting alignment problems. Accelerated Component Wear Misaligned wheels create constant stress on steering components. Tie rods, ball joints, and steering racks experience more wear when they're constantly fighting to keep misaligned wheels tracking straight. Reduced Steering Precision European cars like BMW and Audi are known for precise, responsive steering. Alignment issues can make steering feel vague or disconnected, robbing you of the driving experience these vehicles are designed to provide. Impact on Your Suspension System Uneven Load Distribution Your suspension system is designed to distribute your vehicle's weight evenly across all four wheels. When alignment is off, some suspension components work harder than others, leading to premature wear and potential failure. Shock and Strut Damage Misaligned wheels cause shocks and struts to work overtime trying to control wheel movement. This extra stress shortens their lifespan and can lead to poor ride quality and handling, especially noticeable in performance-oriented European vehicles. Bearing and Joint Wear Wheel bearings, ball joints, and bushings all suffer when wheels aren't properly aligned. The constant angular stress can cause these components to fail prematurely, leading to expensive repairs. Common Causes of Alignment Problems Road Conditions Montgomery County's roads present unique challenges. Winter freeze-thaw cycles create potholes, while summer construction projects mean frequent encounters with uneven surfaces and debris. Even hitting a curb while parking in downtown Rockville can knock your alignment off. Normal Wear Over time, suspension components naturally wear and settle, gradually affecting alignment. European vehicles with sport-tuned suspensions may experience alignment changes more quickly than standard vehicles. Accident Damage Even minor fender-benders can affect alignment by shifting suspension components. What seems like cosmetic damage might hide alignment problems that will cause issues later. Why European Vehicles Need Special Attention European cars typically have more precise alignment specifications than domestic vehicles. A BMW's sport suspension or a Mercedes' adaptive damping system requires exact wheel positioning to function properly. Even small alignment deviations can significantly impact performance and comfort. Many European vehicles also use run-flat tires or low-profile performance tires that show alignment problems more quickly and dramatically than standard tires. These expensive tires can be ruined rapidly if alignment issues aren't addressed promptly. The Cost of Ignoring Alignment Problems Tire Replacement Misaligned wheels can destroy a set of tires in as little as 10,000-15,000 miles instead of the normal 40,000-60,000 miles. With European performance tires costing $200-$500 each, this represents thousands of dollars in premature replacement costs. Suspension Repairs Continuing to drive with poor alignment accelerates wear on expensive suspension components. What could be fixed with a simple alignment service can escalate into major suspension repairs costing thousands of dollars. Reduced Fuel Economy Misaligned wheels create drag, forcing your engine to work harder and reducing fuel efficiency. With frequent commutes around the Washington D.C. metro area, this adds up to significant extra fuel costs over time. When to Check Your Alignment Have your alignment checked if you notice any warning signs, after hitting a significant pothole or curb, or following any suspension work. Many experts recommend checking alignment annually or every 12,000-15,000 miles, especially for European vehicles with sport suspensions. Professional Wheel Alignment in Rockville Don't let alignment problems damage your European vehicle's steering and suspension systems. At Excluservice, our ASE-certified technicians use state-of-the-art alignment equipment specifically calibrated for European vehicles including BMW, Mercedes, Audi, Volkswagen, and Porsche. We understand the precise specifications required for European suspension systems and can restore your vehicle's alignment to factory standards. Our comprehensive alignment service includes a thorough inspection of steering and suspension components to identify any related issues before they become costly problems. Located on Parklawn Drive in Rockville, we've been providing expert European vehicle service since 1984. With our 3-year/36,000-mile warranty, you can trust that your alignment service will keep your car driving straight and true. Contact Excluservice today at (301) 756-5757 to schedule your wheel alignment service!
By Excluservice Inc July 16, 2025
Ensure the longevity of your vehicle with our expert oil change service at Excluservice in Rockville, MD. Schedule an online appointment today!
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Frequently Asked Questions


  • What are your business hours?

    Excluservice is open Monday through Friday, from 8:00 AM to 6:00 PM, ready to serve your European vehicle's needs.

  • Where are you located?

    Find us at 12224 Parklawn Dr, Rockville, MD 20852. Click our address for easy-to-follow directions right to our door.

  • What types of vehicles do you work on?

    At Excluservice, we specialize in European makes, offering comprehensive care for brands like Audi, BMW, Mercedes, MINI, Porsche, Volkswagen, Lexus, and Sprinter Vans. Our expertise includes servicing hybrids, as well as traditional internal combustion and diesel engines. Whether you drive a high-performance sports car or oversee a fleet, we're equipped to meet your needs with precision and excellence.

  • Can I book an appointment online?

    Absolutely, booking an appointment is easy! Click the button below, select the date and time that fit your schedule, and we'll be ready for your Excluservice experience.

  • Are Your Services Cost-Effective?

    At Excluservice, we are committed to delivering exceptional value and top-notch service. Our aim is to provide the finest care for your European vehicle at competitive rates, ensuring you receive both quality and value with every visit.

  • Do you offer any discounts?

    We value you as a customer, so we invite you to visit our Coupons page to take advantage of the current deals we have on offer.

  • Can I check on the status of my car at the shop?

    Yes, certainly! For updates on your vehicle's status, please call us during business hours at (301) 756-5757, and we’ll provide you with all the details you need.

  • Are you hiring?

    Excluservice is growing, and we're on the lookout for passionate individuals to join our team. If you're interested in a career with us, check out our Careers page for current opportunities!

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Our Location

Auto Repair Near Me

Professional European Vehicle Repair and Maintenance to the Residents of Montgomery County and The Nearby Areas

Nestled in the heart of Rockville, MD, Excluservice stands as a beacon of European automotive excellence. Conveniently situated at 12224 Parklawn Dr, our facility is a short drive from bustling Bethesda, tranquil North Bethesda, and the affluent Potomac area, making it an ideal location for discerning car owners who demand only the best for their vehicles.


With ample parking and a welcoming atmosphere, Excluservice is not just a destination for car repair but a part of the local community where service and expertise meet convenience and accessibility.


Whether you're coming in for routine maintenance or specialized repairs, our location is strategically placed to serve you with ease and efficiency.

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