Rockville European Auto Repair

Will you work with my Warranty Company?

Yes. We will work with most aftermarket warranty companies.

The typical steps when dealing with a warranty company are:

  • Call them to file a claim and get approval
  • Contact you (the client) to inform you of the results of that conversation and provide you with a quote for the price difference if there is any and inform you of any delays such as the warranty company wanting to send out an adjuster/inspector to verify what we are telling them.
  • Complete the authorized work.
  • Submit the completed invoice to the warranty company for payment

Please note that some warranty companies have a cap on labor rate and don’t pay for testing procedures to troubleshoot the problems. Most don’t pay for fluids or shop supplies needed to complete the work, you would have to review your specific contract for more details.

We will not release a vehicle until our invoice has been paid in full.You can choose to pay the full invoice and have the warranty company reimburse you directly if they offer that, again, you will have to review your contract with them.

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